Shipping Info
Shipping & Delivery
Every order is tracked, and our support team replies within 24 hours on business days. The details are below.
Delivery times at a glance
| Where it ships from | Processing | Delivery after dispatch | Total (typical) |
|---|---|---|---|
| EU warehouse (marked "Fast EU Delivery" on the product page) | 1–2 business days | 1–3 business days | 2–5 business days |
| International warehouse (marked "Tracked Delivery") | 1–3 business days | 5–12 business days | 6–15 business days |
Each product page shows which option applies. Business days are Monday to Friday, excluding public holidays.
Shipping costs
Free shipping on all orders in EU from international warehouse.
If your order ships in more than one package, you never pay extra shipping.
When will my order ship?
Orders are processed within 1–3 business days. As soon as your order leaves our warehouse, we'll email you a tracking link. Tracking can take 24–48 hours to show updates after dispatch.
Why did I receive only part of my order?
We work with more than one warehouse so we can offer a wider range of products. If your items are stocked in different places, they'll arrive in separate packages. Each package gets its own tracking number.
Do I have to pay customs or import fees?
- EU customers: All prices include VAT.
- Customers outside the EU (including the UK, US and Switzerland): Local import duties or taxes may apply. These are set by your country's customs authority and are paid by the recipient.
Can I cancel or change my order?
Email support@classybystyle.com within 24 hours of ordering, with your order number. We'll do our best to cancel it or update the address. Once an order has shipped, we can't cancel it, but you can still return it under our Return & Refund Policy.
My tracking hasn't updated / my parcel is late
Delays sometimes happen during peak seasons, holidays or bad weather. If your parcel hasn't arrived 5 business days after the latest estimated date, contact us. We'll check with the carrier and, if it's lost, send a replacement or give you a full refund.
My order arrived damaged or incorrect
Please contact us within 14 days of delivery and include:
- Your order number
- Clear photos of the item and the packaging
- A short description of the problem
We'll send a replacement or refund you at no cost to you. Please don't send the item back until we've given you instructions.
Christmas & peak-season delivery
To receive your order before Christmas, we recommend ordering by [1 December] for international-warehouse items and by [16 December] for EU-stock items.
Still have a question?
📧 support@classybystyle.com
📞 +31 85 369 6599 (Monday–Friday, 09:00–17:00 CET)
We reply within 24 hours on business days.
